2026-07-20 Proof Release Notes DEPLOY-1321 – Proof Help Center
The July 20, 2026 Proof release introduces enhancements including Command Center table exports supporting active filter selection for enterprise admins, Verify transaction details now showing configured verification tool requirements, and single proof requirements displayed as a checkbox, alongside fixes that improve agent role identification in the Verify portal, restrict Verify agent and notary toggle access to eligible roles, and require eligible agents for notarize transactions, all primarily targeting organizations using Verify with limited availability features.
Shipping Date: July 20, 2026
Enhancements
Command Center Table Exports Now Support Active Filter Selection
Command Center table exports — including Users, Cost Centers, and Company Directory — now let admins choose at export time whether to export all records or only the currently filtered view.
Audience: Command Center enterprise customers Roles: Owners and Admins GA
Verify Transaction Details Now Include Configured Verification Tool Requirements
Verify transaction details now display the specific verification tool requirements configured for that session, such as SMS or document verification.
Audience: Organizations using Verify Roles: Owners, Admins, and Senders Limited Availability
Applies to future transactions only.
Single Proof Requirements in Verify Transactions Presented as a Checkbox
When a Verify transaction has a single proof requirement — such as SMS verification — the transaction form now presents it as a single checkbox rather than a multi-option list.
Audience: Organizations using Verify Roles: Owners, Admins, and Senders Limited Availability
Applies to future transactions only.
Fixes
Verify Portal Now Identifies Agents by Assigned Role
Verify transaction links and information in the Verify portal now identify agents according to their assigned role, correctly distinguishing non-notary Verify agents from notaries public.
Audience: Organizations using Verify with agent-based sessions Roles: Owners, Admins, Senders, and Verify Agents Limited Availability
Applies to future transactions only.
Verify Agent and Notary Toggle Access Restricted to Eligible Roles
Access to the Verify agent and notary toggles is now limited to users whose assigned role is eligible for that designation.
Audience: Organizations using Verify Roles: Owners and Admins Limited Availability
Selecting a Verify Agent on a Notarize Transaction Requires Eligible Agents to Be Configured
Selecting a Verify Agent on a Notarize transaction requires that the organization have eligible agents configured.
Audience: Organizations with an IHN but no notaries configured Roles: Owners, Admins, and Senders Limited Availability
Applies to future transactions only.
Verify Transaction Form Requires Phone Number When SMS Authentication Is Enabled
When an organization has SMS authentication enabled, the Verify transaction form requires entry of a telephone number during transaction creation.
Audience: Organizations with SMS authentication enabled Roles: Senders Limited Availability
Applies to future transactions only.
Recipients Opening a Verify Link Early Now See the Scheduled Start Time
Recipients who open a Verify transaction link before its scheduled start time see the session's scheduled start time.
Audience: Verify transaction recipients Roles: Signers Limited Availability
Applies to future transactions only.
Agent Interface Holds a Single Verification Prompt Open at a Time
During an active verification session, the agent interface holds a single verification prompt open at a time.
Audience: Organizations using Verify Agent Roles: Verify Agents Limited Availability
Applies to future transactions only.
Verify + eSign Transactions Support Combinations of Agent and Signer Designations
Verify + eSign transactions support combinations of agent and signer designations.
Audience: Organizations sending Verify + eSign transactions Roles: Senders Limited Availability
Applies to future transactions only.
Active Notary Meeting Sessions Run for the Full Duration of the Meeting
Active notary meeting sessions run for the full duration of the meeting.
Audience: All Notarize customers Roles: Notaries and Signers GA
Applies to future transactions only.
Certified Notary Journal Export Requests Require a Valid Non-Future Date
Certified notary journal export requests require a valid, non-future request date.
Audience: Notaries requesting journal exports Roles: NST Notaries GA
Related
Command Center
Command Center is an enterprise administration tool that enables organizations to centrally manage Proof across divisions with advanced user provisioning, precise permission controls, team-based data organization, automated user management via SCIM, and robust security features including SSO, just-in-time provisioning, sign-up restrictions, email change controls, and rigorous data protection to ensure compliance and secure customer data.
Access Command Center – Proof Help Center
The Proof Help Center explains that Business Premium and Enterprise customers with owner, admin, or user manager roles can access Command Center by clicking the waffle icon in the upper left corner of their Proof account and selecting Command Center to manage company settings and users.
Company Structure: Parent and Child Organizations – Proof Help Center
The Proof company structure organizes multiple organizations into a hierarchy with root, parent, and child organizations—where parent organizations can manage settings and access data of their child organizations, users have a home organization determining their access, and certain settings like logos and configurations can be inherited from parent to child, with a maximum hierarchy depth of four levels and management facilitated via Command Center.
Command Center Overview – Proof Help Center
Command Center is a centralized management platform for Proof owners and administrators to oversee users, organizations (including subsidiaries), corporate policies, authentication, access control, security, and settings at scale, featuring a Home dashboard, Company Directory with organizational hierarchy and export/clone options, User Management for role-based access and bulk user actions, Cost Centers for linking transactions to accounting records, and enhanced Security controls tied to verified company domains.
Proof Trust Center Security
Proof Trust Center Security ensures robust protection of customer data through AES 256-bit encryption, TLS 2.1 communication, enterprise key management, sophisticated access controls including SCIM and SSO, centralized management via Command Center for large organizations, and a comprehensive security program featuring 24/7 incident response, penetration testing, and continuous monitoring.
Set Up a Brand Profile in Command Center
Brand profiles in Command Center enable organizations to create and manage consistent branding elements—such as brand name, logo, header style, colors, and custom text—across multiple organizations and lines of business, with owners and admins able to create, edit, and apply these profiles either universally or selectively through a step-by-step setup process.