Add a New Command Center User – Proof Help Center
To add a new user to Command Center, Command Center owners, admins, or user managers must go to User Management, select "+ Invite new," choose the user's home organization, enter their details, assign a role (admin or user manager), and send the invitation, after which the user will receive an email to join Proof.
Audience: Organizations
The short answer: Here's how to invite new users to your Command Center. Command Center owners, admins, and user managers can perform the actions below.
You can add the following user roles to Command Center:
- Admins
- User managers
If you want to give an existing user access to Command Center instead, refer to the relevant support article.
Command Center is an add-on tool for Business Premium and Enterprise customers.
Add a new Command Center user
- 1.Select User management from the left navigation panel.
- 2.Select + Invite new in the upper right corner.
- 3.Use the dropdown to select which organization to associate with the new user.
- This organization will be the user's home organization.
- To change this, select Start over under the Home organization dropdown.
- 4.Type the user's information.
- 5.Select a role.
- 6.Select Send invitation.
The invited user will receive an email invitation to join Proof.
Summary Checklist
- Requires Command Center owner, admin, or user manager role.
- Select User management → + Invite new, fill in the user's details, select a role, and select Send invitation.
- Set the correct home organization — use Start over under the dropdown if you need to change it.
Still unsure? Contact Proof Support for help.
Related
Grant an Existing User Access to Command Center – Proof Help Center
To grant an existing user access to Command Center, which is available only to Business Premium and Enterprise customers whose root and home organizations match, Command Center owners, admins, or user managers must go to User Management, find the user, edit their role and permissions, toggle the Access to Command Center option ON, and save the changes.
Export User Data from Command Center
The article explains how Command Center owners, admins, and user managers can export their organization's complete user data—including names, emails, roles, statuses, last login times, and feature-specific capacities—as a CSV file via the User Management > Export option, with all users included regardless of filters and certain fields appearing only if subscribed to those features.
Access Command Center – Proof Help Center
The Proof Help Center explains that Business Premium and Enterprise customers with owner, admin, or user manager roles can access Command Center by clicking the waffle icon in the upper left corner of their Proof account and selecting Command Center to manage company settings and users.
Account & Organization Administration – Proof Help Center
The Proof Help Center's Account & Organization Administration section provides detailed guidance on setting up and managing user accounts and organizations, including establishing account owners, creating title agency accounts, allowing signers without accounts, customizing branding, configuring transaction settings, controlling user access, upgrading plans, converting individual accounts to business accounts, referring friends for credits, deleting accounts, and updating notary email addresses.
Apply and Edit Brand Profiles in Command Center
Command Center owners and administrators can centrally apply and manage brand profiles—including settings like name, logo, colors, and landing page text—to multiple organizations in the company directory, while organization-level admins can only view but not edit these centrally controlled brand settings.
Command Center Overview – Proof Help Center
Command Center is a centralized management platform for Proof owners and administrators to oversee users, organizations (including subsidiaries), corporate policies, authentication, access control, security, and settings at scale, featuring a Home dashboard, Company Directory with organizational hierarchy and export/clone options, User Management for role-based access and bulk user actions, Cost Centers for linking transactions to accounting records, and enhanced Security controls tied to verified company domains.