Proof

Billing & Payment – Proof Help Center

The Proof Help Center's Billing & Payment section provides detailed guidance for organizations and notaries on setting up and managing payment methods, configuring transaction fees, handling billing and invoicing processes, updating payer and billing information, and adjusting notary fees, with specific instructions tailored to different user roles such as organizations, on-demand notaries, and notary-sourced transaction notaries.

Set up payment and payer methods, configure transaction fee structures, handle organization billing, and adjust notary fees.

Billing & Payment Essentials

  • Billing and Payment Overview for Organizations

    • Audience: Organizations
    • Overview of billing and payment processes for organizations.

  • Pay Structure and Payout Guide for On-Demand Notaries

    • Audience: On-demand Notaries (ODN)
    • Breakdown of pay structure and payout process for on-demand notaries.

  • Fees for Notary-Sourced Transactions

    • Audience: Notary-Sourced Transaction notaries (NSTs)
    • Information about fees associated with notary-sourced transactions.

  • Charge Statement for Real Estate Transactions

    • Audience: Organizations
    • Details on charge statements generated for real estate transactions.

Account Billing Management

  • Delete Payment Method for Your Personal Account

    • Audience: Everyone
    • Instructions for deleting a payment method from a personal account.

  • Request a Change to Your Organization's Plan

    • Audience: Organizations
    • How to request changes to an organization's plan on Proof.

  • Update Your Payment Method

    • Audience: Organizations, Notary-Sourced Transaction notaries
    • Steps to update payment methods.

  • Change Your Billing Email Address

    • Audience: Admins, Notary-Sourced Transaction Notaries
    • How to change the billing email address.

  • Invoices Overview

    • Audience: Organizations
    • Overview of invoicing options and processes.

Transaction Payer Settings

  • Update Payer Settings for Your Organization's Transactions

    • Audience: Organizations
    • How to control payer settings for organization transactions.

  • Your Active EasyLinks and Payment Settings

    • Audience: Organizations, Notary-Sourced Transaction notaries
    • Information about managing EasyLinks and payment settings.

If you need further assistance, you can submit a request for support.