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Block Unmanaged Account Creation with Command Center – Proof Help Center

Organizations using Proof can prevent unauthorized account creation with their email domain by enabling the "Block unmanaged account creation" feature in Command Center—after verifying their domain and enabling Command Center, admins can restrict all users from creating unmanaged accounts via sign-up, invitations, or document signing by navigating to Security settings and activating this policy.

Audience: Organizations

Prevent unauthorized users from creating an account associated with your organization by blocking unmanaged accounts. Once restricted, users cannot create an account with your email domain without an invitation from your organization.

Even if you don't use domain-based single sign-on (SSO), you can restrict unmanaged accounts to prevent unauthorized transactions from your company's email domain. Once enabled by an owner or admin, all users in your organization are affected.


Prerequisites

Your account must meet both of the following requirements to restrict unmanaged accounts:

  1. 1.Your account has Command Center enabled.
  2. 2.Your domain has been verified.

What to expect after restricting unmanaged accounts

Once unmanaged accounts are restricted, any attempts to create an account on Proof by a user with an email address associated with your domain will be blocked. This includes when:

  • A user tries to sign up on the website
  • Another account tries to invite a new user
  • Someone tries to create an account to sign a document

Restrict unmanaged accounts

  1. 1.Select Security from the menu on the left.
  2. 2.Select Details and policies for the domain you'd like to restrict.
  3. 3.Select Edit.
  4. 4.Select Password-based authentication.
  5. 5.Select Block unmanaged account creation.
  6. 6.Select Save.

Summary Checklist

  • Prerequisites: Command Center enabled and domain verified.
  • Navigate to Security → Details and policies → Edit → Password-based authentication → Block unmanaged account creation → Save.
  • Once restricted, all three account creation paths (sign-up, invitation, document signing) are blocked for your domain.

If you are still unsure, contact Proof Support for help.