Branded Video Backgrounds for Notaries
Proof is launching branded video backgrounds for in-house notaries on January 11th, 2024, enabling businesses to enhance brand consistency and professionalism during meetings by uploading custom backgrounds via Organization Settings, which can boost customer confidence, meeting completion rates, and satisfaction.
In today’s world, where 33% of organizations say brand consistency has a substantial impact on revenue, Proof has released branded video backgrounds for in-house notaries, available January 11th, 2024.
Branded backgrounds allow businesses to control what appears behind their in-house notaries during meetings. By adding a branded background, businesses can ensure brand consistency and professionalism throughout the customer journey.
When customers engage with your notaries, seeing your company’s brand behind the notary creates confidence and familiarity. This can help drive higher meeting completion rates and increase customer satisfaction for businesses that customize their background.
How to Add a Branded Video Background on Proof
Businesses can add their branded background through their Organization Settings by selecting Brand Customization.
In the Video backgrounds tab, upload your custom background image. This image will automatically display in the background of all meetings completed by your in-house notary team. For best results, provide a background that is 1280x720px or a 16:9 aspect ratio.
With just a few clicks, you can build trust with your customers by guaranteeing that your brand is present throughout the entire Proof signing experience.
Related
Brand Customization Overview – Proof Help Center
Organizations with a Premium or higher Proof account can customize branding elements such as logo, colors, and landing pages visible to customers completing transactions via Proof links or invitations, while certain elements like email wording and signer page layout remain unchangeable, and multi-organization brand management is facilitated through Command Center.
Change the Video Background for Notary Meetings – Proof Help Center
Notaries can enhance their video meeting appearance by blurring or replacing backgrounds through A/V settings or during meetings, while NSTs, ODNs with NST capabilities, IHNs with admin rights, and organization admins can upload or set custom background images via brand customization settings, provided the images meet specific size and policy requirements.
Add and Manage Your Logo – Proof Help Center
The Proof Help Center guide instructs organizations to upload, update, or remove their brand logo—requiring a .PNG or .JPG file at least 36 pixels tall and under 250KB—via the Brand Customization settings in their account to display custom branding on Proof landing pages and emails accessed through their organization's links, while providing a step-by-step process and support options.
Change Co-Branded Header for Signer Landing Pages – Proof Help Center
The article explains how to change the style of the co-branded header on Proof's signer landing pages, where your organization's logo appears alongside Proof's, by navigating to Settings > Brand Customization > Change header style, selecting a preferred style, and confirming the change, with additional guidance available for updating the logo itself or contacting Proof Support.
Cloning a Child Organization in Command Center
The guide explains how Command Center owners and administrators can clone a child organization by copying specific settings like billing and notary instructions from an existing or root organization to create a new child organization, while noting that certain elements such as EasyLinks, API keys, and users do not transfer, and provides step-by-step instructions along with recommendations to review settings post-cloning and contact support if issues arise.
Proof General Terms
The Proof General Terms, last updated June 19, 2026, govern all Users accessing the Platform—including Subscribers, End Users, Participants, Notary Users, and Verification Portal Users—requiring acceptance via agreement and mandating individual arbitration instead of jury trials or class actions, with detailed definitions and remedies outlined in the document.