Buffer time for scheduled meetings
Buffer time is a feature that, when enabled by Proof and adjustable via their support or sales teams, restricts signers' access to scheduled meetings to a specific window before the start time—defaulting to unrestricted early access but automatically set for notaries sourcing their own transactions to only allow access at the meeting time.
Audience: Organizations
The short answer: Buffer time controls how early signers can access a scheduled meeting. When enabled, signers can only join within a defined window before the meeting start time — by default, signers can access at any time.
How It Works
Buffer time controls when signers can access a scheduled transaction relative to the meeting start time:
- Off (default): Signers can access the transaction at any time before the meeting. This is the default for all accounts.
- On: Signers can only access the transaction within the defined buffer window before the meeting.
Example: If buffer time is enabled and set to 15 minutes, and a meeting is scheduled for 11:00 AM, the signer can join as early as 10:45 AM.
Adjust Buffer Time
This feature must be enabled by Proof. If you're interested, contact your Customer Success Manager (CSM) or the Proof sales team.
If you have this feature enabled and would like to adjust the buffer time, reach out to the Proof support team.
If you are a notary sourcing your own transactions (NST), buffer time is automatically set to allow signers to join only at the designated meeting time.
Summary Checklist
- Buffer time is Off by default — signers can access the transaction at any time before the meeting.
- When enabled, signers can only join within the defined buffer window before the meeting start.
- Contact your CSM or Proof sales team to enable or adjust buffer time for your account.
- NSTs: buffer time is automatically set to restrict access to the designated meeting time.
If you are still unsure, the support team is available to help. You can submit a support request or chat with them from any page in the app.
Related
Notary Capacities Overview
Proof supports three notary capacities—On-Demand Notary (ODN), Notary-Sourced Transaction (NST), and In-House Notary (IHN)—each with distinct setup processes and transaction scopes, where ODNs serve the Notarize Network's on-demand queue in select states, NSTs operate independently for their own clients, and IHNs work within organizations with permissions set by admins, all requiring review and approval before activation.
Notary-Sourced Transactions (NST) Overview – Proof Help Center
The Notary-Sourced Transactions (NST) Overview from Proof Help Center explains that properly commissioned notaries in specified states can use Proof's platform to independently run their Remote Online Notarization (RON) business—managing clients, setting fees, and utilizing features like secure digital certificates, multi-factor authentication, session recordings, flexible billing, and training resources—all while ensuring compliance with state-specific requirements.
Set document requirements for notarizations – Proof Help Center
The Proof platform allows users with appropriate roles to set specific document requirements—such as notarization, witness presence, signer filling permissions, and verification of fact—when uploading files to transactions or templates, with these settings enforced during the signing process to control how documents are completed and notarized.
Fallback to Selfie Photo Comparison – Proof Help Center
When knowledge-based authentication fails and no fraud flags are detected, eligible signers in business or real estate organizations with proper settings enabled can automatically verify their identity via selfie photo comparison, with calls routed first to In-House Notaries in approved states or to On-Demand Notaries in Nevada or Pennsylvania, and verification activity visible to notaries during meetings and to authorized users afterward in the transaction's identity timeline.
Fees for Notary-Sourced Transactions
Proof charges notaries sourcing their own transactions a $10 base fee per transaction (covering first seal, signers, credential analysis, KBA, recording, and document custody), $3 for each additional seal, and $7.50 per on-demand witness, while allowing notaries to set their own customer prices and offering incentives like a free first transaction and one free transaction for every ten meetings completed.
Prepare and Tag Documents for Recipients – Proof Help Center
The Proof Help Center explains that tagging documents with fields—action items like signatures, dates, or initials—before a notarization session streamlines the process by allowing creators to place, move, resize, delete, and bulk-edit these fields in the Document Preparation window after uploading files, thereby reducing errors and improving the experience for all participants.