Capture Selfie Photos for Identity Verification – Proof Help Center
The Proof Help Center explains that Selfie Comparison, an IAL2-compliant biometric verification method, securely verifies a signer's identity by automatically capturing real-time selfies and comparing them to their government-issued ID photos, with guidance on proper lighting, removing accessories, and using a smartphone to ensure clear images, and includes steps like centering the face and looking left and right for enhanced verification, serving as a primary or secondary identity check during the signing process.
Selfie Comparison (also known as biometric verification) is a secure method of identity verification that compares a real-time photo of a signer to the photo on their government-issued ID. This process ensures the person participating in the session matches the identification provided.
As a key component of IAL2-compliant identity verification, Selfie Comparison provides an enhanced layer of security. It may also serve as a secondary verification method if a signer is unable to complete Knowledge-Based Authentication (KBA).
How It Works
The platform guides you through the process. Once you're in position, images are captured automatically, though a manual capture button will appear after a short time if needed. Here are some tips to help the process go smoothly:
- Remove Accessories: Take off any hats, sunglasses, or masks before you start.
- Good Lighting: Find a well-lit spot so the camera can get a clear shot of your face.
- Use Your Smartphone: If possible, use your smartphone — the camera quality makes a difference.
If the notary can't verify your identity from the captured images, you may be asked to retake your ID photos or selfie during the meeting.
Verify Your Identity Using Selfie Comparison
Once you've captured photos of your ID, follow these steps to complete your selfie verification:
- 1.Start the Selfie Capture
Select Take photo to begin the selfie capture process. - 2.Center Your Face
Center your face in the camera and look directly at the lens. The system will capture the image automatically. If it takes a moment, a manual button will appear. - 3.Look Left, Then Right
When prompted, slowly look to the left, then to the right. The system captures images on its own once you're in position. Once your selfie is captured, the system processes it and you'll be prompted to continue.
Selfie comparison is only visible to signers who meet specific eligibility requirements for this type of identity verification. If you don't see this option, another form of identity verification is required for your transaction.
Summary Checklist
- Remove hats, sunglasses, and masks before starting.
- Use good lighting and your smartphone for the best photo quality.
- Center your face, look directly at the camera, then follow the prompts to look left and right.
- The system captures images automatically.
If you are still unsure, contact Proof Support for technical or platform-related assistance.
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