Capture Selfie Photos for Identity Verification – Proof Help Center
The Proof Help Center explains that Selfie Comparison, an IAL2-compliant biometric verification method, securely verifies identity by automatically capturing real-time selfies that are compared to government-issued ID photos, requiring users to remove accessories, use good lighting, and center their face during the process, with options to retake photos if verification fails.
Capture Selfie Photos for Identity Verification
Audience: Everyone
Selfie Comparison (also known as biometric verification) is a secure method of identity verification that compares a real-time photo of a signer to the photo on their government-issued ID. This process ensures the person participating in the session matches the identification provided.
As a key component of IAL2-compliant identity verification, Selfie Comparison provides an enhanced layer of security. It may also serve as a secondary verification method if a signer is unable to complete Knowledge-Based Authentication (KBA).
Selfie Comparison
How It Works
The platform walks you through everything. Once you're in position, images are captured automatically — though a manual capture button will appear after a short time if you need it. A few things that'll help the process go smoothly:
🎩 Remove Accessories
Take off any hats, sunglasses, or masks before you start.
💡 Good Lighting
Find a well-lit spot so the camera can get a clear shot of your face.
📱 Use Your Smartphone
If possible, use your smartphone — the camera quality makes a difference.
Capturing Your Selfie (Signer Experience) - Video generated with Synthesia
⚠️
If the notary can't verify your identity from the captured images, you may be asked to retake your ID photos or selfie during the meeting.
Verify Your Identity Using Selfie Comparison
Once you've captured photos of your ID, here's how to complete your selfie verification:
1. Start the Selfie Capture +
Select Take photo to kick off the selfie capture process.
2. Center Your Face +
Center your face in the camera and look directly at the lens. The system will capture the image automatically. If it takes a moment, a manual button will appear.
3. Look Left, Then Right +
When prompted, slowly look to the left, then to the right. The system captures images on its own once you're in position. Once your selfie is captured, the system processes it and you'll be prompted to continue.
⚠️
Selfie comparison is only visible to signers who meet specific eligibility requirements for this type of identity verification. If you don't see this option, another form of identity verification is required for your transaction.
Summary Checklist
- Remove hats, sunglasses, and masks before starting.
- Use good lighting and your smartphone for the best photo quality.
- Center your face, look directly at the camera, then follow the prompts to look left and right.
- The system captures images automatically.
i
Still unsure? Contact Proof Support for technical or platform-related assistance.
Updated 5 months ago
Previous article
Acceptable Forms of ID for Identify Transactions
Next article
Confirm Your Identity via an Identify Transaction
Was this article helpful?
YesNo
37 out of 49 found this helpful
Need help?
Submit a request and we'll get back to you soon!