Download the Chat Transcript from a Notary Meeting
Anyone with access to a notary transaction—such as the notary, signer, business, or admin—can download the chat transcript by opening the transaction, selecting the Meeting or Video section, and clicking "Download chat transcript" in the lower-right corner, and they can also play the chat alongside the video by downloading both files and viewing them together in a media player.
The short answer: Anyone with access to a transaction — the notary, signer, business, or admin — can download the chat transcript from the video section of the transaction details page.
Download the Chat Transcript
To download the chat transcript from a notary meeting, follow the steps below:
- 1.Open the transaction for which you'd like to download the transcript.
- 2.Select Meeting or Video (depending on your account type).
- 3.Select Download chat transcript in the lower-right corner of the video.
Play the Chat and Video Together
To play the chat and video together:
- 1.Download the video file (.mp4) and chat transcript file (.srt) separately.
- 2.Open the files in a media player to view the video with chat overlaid.
Summary Checklist
- Open your completed transaction.
- Select Meeting or Video.
- Select Download chat transcript in the lower-right corner of the video.
If you need further assistance, you can submit a support request or chat with the support team from any page in the app.
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