Enable Login Multi-Factor Authentication (MFA) for Your Organization – Proof Help Center
The Proof Help Center article explains how organization owners and admins can enable mandatory login multi-factor authentication (MFA) via SMS or authenticator app for all team members—including all notary accounts and Pro/Premium tiers—by toggling the MFA setting in Team Security, which overrides individual user settings and prompts users to authenticate with a 6-digit code at next login.
Overview
Owners and admins can require all team members to verify their identity via SMS or authenticator app each time they log in to their Proof account.
Login MFA is required for all notary accounts and available for Pro and Premium tier organizations.
What It Does
When you enable login MFA for your organization, all team members will be required to authenticate via text or authenticator app when they log in.
- The authentication method chosen when MFA is enabled becomes the default for all users.
- Organization settings override a user's individual MFA settings.
Once MFA is configured, team members will see a message informing them that the account manager has set up their MFA settings.
Enable Login Multi-Factor Authentication
- 1.Log in to your Proof account.
- 2.Click Settings from the navigation panel on the left.
- If you don't see the panel, click the caret to expand it.
- 3.Select Team security from the Settings page menu.
- 4.Toggle the Multi-factor authentication switch to ON.
- 5.Check the box next to the authentication methods you'd like to allow.
- 6.Click Save changes.
User Experience
Users are prompted to set up their login MFA the next time they log in. After entering a valid email and password, they are prompted to enter a 6-digit code sent via SMS or generated in the Google Authenticator app.
If users need help setting up their individual methods, they can refer to the relevant support article.
Summary Checklist
- Go to Settings → Team security
- Toggle Multi-factor authentication to ON and select allowed methods
- Click Save changes — team members will be prompted on next login
Still Unsure?
The support team is available to help via support request or chat from any page in the app.
Related
Set Up Multi-Factor Authentication – Proof Help Center
The Proof Help Center guide explains how to set up mandatory Multi-Factor Authentication (MFA) for notary accounts by logging into your account, navigating to Account Information, selecting and enabling either SMS or an authenticator app as your preferred MFA method, and following the prompts to complete the setup for enhanced login security.
Multi-Factor Authentication (MFA) Overview
Proof employs multi-factor authentication (MFA) to enhance security by requiring users to provide two or more verification factors—knowledge, possession, or inherence—where login MFA, mandatory for all notary accounts, protects account access via codes sent by text or authenticator apps, while transaction MFA, available only to organizations, verifies recipient identity through phone authentication with premium tiers allowing voice call options for sign-only transactions.
Enable or Disable Multi-Factor Authentication for One Transaction
You can enable or disable multi-factor authentication (MFA) for individual transactions by checking or unchecking the "Require SMS authentication" box under Recipients when creating the transaction, which overrides your organization's default MFA setting and either requires the signer to verify their identity via a code sent to their mobile phone or allows direct access without additional verification.
The Evolving Landscape of Authentication | Proof
The blog explores five advanced authentication methods, focusing on app-based and continuous authentication, explaining how app-based authentication uses time-sensitive codes generated on a device to prevent phishing and SIM-swapping, while continuous authentication monitors user behavior throughout a session to ensure ongoing identity verification, with Proof enhancing security by integrating these methods into a comprehensive identity assurance framework combining device, document, and biometric verification.
Enable Multi-Factor Authentication (MFA) for All Transactions – Proof Help Center
Proof account owners and admins can enable multi-factor authentication (MFA) for all transactions by requiring signers to verify their identity via SMS or voice call (voice call available on Premium tiers) before completing transactions, with options to adjust MFA per transaction, and manage settings through the Transaction settings page, while troubleshooting includes editing signer phone numbers and contacting support if codes are not received.
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Proof has developed a layered fraud detection model that combines passive signals, active checks, and collective telemetry from its Identity Authorization Network to outperform traditional passive-only methods by 600-1,300% in detecting sophisticated fraud without increasing user friction, addressing the shortcomings of standard approaches like MFA and KBA that are increasingly ineffective against targeted attacks.