Enable or Disable Multi-Factor Authentication for One Transaction
You can enable or disable multi-factor authentication (MFA) for individual transactions by checking or unchecking the "Require SMS authentication" box under Recipients when creating the transaction, which overrides your organization's default MFA setting and either requires the signer to verify their identity via a code sent to their mobile phone or allows direct access without additional verification.
The short answer: You can enable or disable multi-factor authentication (MFA) for individual transactions by checking or unchecking Require SMS authentication when creating the transaction, even if your organization has a default MFA setting.
What happens when MFA is enabled
When you enable Require SMS authentication for a transaction, you must provide a mobile phone number for the signer. Before the signer can access the transaction, a verification code is sent to that phone number. The signer enters the code to prove their identity, then proceeds to review and sign the document.
What happens when MFA is disabled
When you disable Require SMS authentication, the signer can access the transaction directly using the link you send them. No phone verification is required.
Enable MFA for one transaction
When creating and sending a transaction:
- 1.Under Recipients, check the box next to Require SMS authentication.
Disable MFA for one transaction
If your organization has MFA enabled by default, you can turn it off for specific transactions where it isn't needed.
When creating and sending a transaction:
- 1.Under Recipients, uncheck the box next to Require SMS authentication.
Summary Checklist
- Enabled MFA: Signer must provide a code sent to their mobile phone before accessing the transaction
- Disabled MFA: Signer can access the transaction without additional verification
- This setting overrides your organization's default MFA configuration for that specific transaction
Still unsure? Read Multi-Factor Authentication (MFA) Overview for more details. If MFA hasn't been enabled for your account, contact your organization's admin. For technical help, contact Proof Support.
Related
Set Up Multi-Factor Authentication – Proof Help Center
The Proof Help Center guide explains how to set up mandatory Multi-Factor Authentication (MFA) for notary accounts by logging into your account, navigating to Account Information, selecting and enabling either SMS or an authenticator app as your preferred MFA method, and following the prompts to complete the setup for enhanced login security.
Enable Login Multi-Factor Authentication (MFA) for Your Organization – Proof Help Center
The Proof Help Center article explains how organization owners and admins can enable mandatory login multi-factor authentication (MFA) via SMS or authenticator app for all team members—including all notary accounts and Pro/Premium tiers—by toggling the MFA setting in Team Security, which overrides individual user settings and prompts users to authenticate with a 6-digit code at next login.
Multi-Factor Authentication (MFA) Overview
Proof employs multi-factor authentication (MFA) to enhance security by requiring users to provide two or more verification factors—knowledge, possession, or inherence—where login MFA, mandatory for all notary accounts, protects account access via codes sent by text or authenticator apps, while transaction MFA, available only to organizations, verifies recipient identity through phone authentication with premium tiers allowing voice call options for sign-only transactions.
The Evolving Landscape of Authentication | Proof
The blog explores five advanced authentication methods, focusing on app-based and continuous authentication, explaining how app-based authentication uses time-sensitive codes generated on a device to prevent phishing and SIM-swapping, while continuous authentication monitors user behavior throughout a session to ensure ongoing identity verification, with Proof enhancing security by integrating these methods into a comprehensive identity assurance framework combining device, document, and biometric verification.
Enable Multi-Factor Authentication (MFA) for All Transactions – Proof Help Center
Proof account owners and admins can enable multi-factor authentication (MFA) for all transactions by requiring signers to verify their identity via SMS or voice call (voice call available on Premium tiers) before completing transactions, with options to adjust MFA per transaction, and manage settings through the Transaction settings page, while troubleshooting includes editing signer phone numbers and contacting support if codes are not received.
How To Protect Against Ransomware Attacks
Ransomware attacks, which have surged in frequency and cost—averaging $4.62 million per incident—shut down organizations by encrypting and stealing data for ransom, necessitating proactive defenses such as adopting zero trust frameworks, enforcing multi-factor authentication, maintaining secure and tested off-site backups, and preventing phishing to mitigate damage and ensure rapid recovery.