Proof

Fraud Signals – Proof Help Center

The Fraud Signals Identity tab in Proof's Help Center provides detailed credential analysis, selfie comparisons, and a verification timeline for each signer in IAL2-compliant transactions and online notarizations, accessible via the Transactions section to help users identify potential fraud based on their role and subscription level.

The short answer: The Identity tab in a transaction shows credential analysis results, selfie comparisons, and a full verification timeline — giving you the data you need to identify potential fraud in IAL2-compliant transactions and online notarizations.


How It Works

The Identity tab includes the following information for each verification attempt by every signer:

  • Profile
  • Timeline
  • Credential viewer, including images of the ID and selfie

The identity information available to you depends on your user role and your organization's subscription.


Access the Identity Tab

To view fraud signal data for a signer, access the Identity tab in a transaction:

  1. 1.Click Transactions from the left navigation.
  2. 2.Find the desired transaction.
  3. 3.Click the transaction name to open Transaction Details.
  4. 4.Click Identity at the top of the page to display the identity information available for the transaction.

Summary Checklist

  • Navigate to Transactions and open the desired transaction.
  • Click Identity at the top of Transaction Details.
  • Review the signer's Profile, Timeline, and Credential viewer for each verification attempt.

If you are still unsure, the support team is available to help. You can submit a support request or chat with them from any page in the app.