Hardware and System Requirements for Notaries – Proof Help Center

If Your Speaker or Microphone Isn't Working in Your Browser – Proof Help Center

The Proof Help Center advises that if your speaker or microphone isn't working during a notarization meeting, common causes include browser permissions, device settings, or conflicting apps, and recommends troubleshooting by checking device updates, internet stability, audio input/output settings, muting status, closing competing apps, and ensuring the Proof site is unmuted in the browser, while also suggesting using in-meeting chat or phone audio as alternatives.

Required Hardware and Software to Complete Transactions on Proof

To complete transactions on Proof, users need a modern computer, smartphone, or tablet with an autofocus camera supporting h264, functional audio devices, Adobe Acrobat Reader, a stable broadband internet connection with at least 5 Mbps upload and 20 Mbps download speeds, and must use a supported web browser (Chrome, Firefox, Edge, Safari) or the Notarize mobile app—except for real estate closings, which require a web browser and are not supported on the mobile app.

Get a Document Notarized with Two or More Signers

Proof offers three flexible online notarization methods—co-located, concurrent, and split signing—to accommodate documents requiring multiple signers, each of whom must have a valid photo ID, U.S. SSN or ITIN (or biometric verification), a U.S. address, email, and a device with audio/video, with sessions supporting up to 10 connected devices including notaries, signers, witnesses, and contacts.

What You Need for Online Notarization

To complete an online notarization, you must be at least 18, have six months of credit history, a U.S. address, and a U.S. document intended for use in the U.S., and be prepared with a U.S. SSN or ITIN for identity verification, a government-issued photo ID (and possibly a secondary ID), a valid email, and a device with audio and video capabilities to ensure a secure and compliant live video session.

Proof Academy Assessments Overview

The Proof Academy Assessments guide details two 20-question multiple-choice tests—Notary Skills Assessment (state law knowledge) and Proof Platform Certification (platform features)—required or recommended based on notary capacity, with an 80% passing score, unlimited attempts, and preparation advice emphasizing review of state-specific notarial laws and educational materials.

Why RON is Critical to Stopping Deed Fraud

The article explains that rising deed fraud in the U.S. threatens homeowners' valuable assets, and highlights how remote online notarization (RON) combats this by employing rigorous multi-step digital identity verification—including knowledge-based authentication, extensive credential analysis with over 25 checks, and manual notary review—thereby creating a more trustworthy record than traditional in-person notarizations and helping to prevent fraudulent property transfers.