Proof Help Center
The Proof Help Center provides comprehensive guidance on using the Proof platform, including product roadmap, transaction completion, document preparation, transaction management, account administration, billing, notary meetings, security, notary resources, troubleshooting, release notes, integrations, support procedures, and popular articles on document acceptance and ID verification.
Proof Product Roadmap
Explore upcoming features, planned enhancements, and the future direction of the Proof platform.
Completing Transactions
Complete notarizations as a signer or witness, eSign documents, authenticate your identity, and manage your post-session activities.
Prepare Documents
Upload and prepare documents for notarization, add fillable fields for signers and notaries, and create templates.
Send & Manage Transactions
Create, configure, and track individual transactions, send documents with EasyLinks, send reminders, and maintain records.
Account & Organization Administration
Set up users and your own account, customize branding, configure organization and default transaction settings, and control access.
Billing & Payment
Set up payment and payer methods, configure transaction fee structures, handle organization billing, and adjust notary fees.
Notary & ID Verification Meetings
Prepare for or conduct notary meetings, enable audio/video, join meetings, use in-meeting tools, and add or be a witness.
Security & Identity Assurance
Establish trust with security measures, identity verification, fraud prevention, and compliance tools.
Notary Success Center
Access notary-specific resources, policies, state guidelines, training materials, scripts, and tools.
Troubleshooting
Resolve common technical issues with connectivity problems, hardware issues, document errors, identity verification, and more.
Release Notes
Stay current with the latest product enhancements, new features, and bug fixes.
Integration Solutions
Extend functionality with integrations, implement API connections, automate workflows, and customize and build Proof into your processes.
Support Team
Understand and access internal support procedures, guidelines, and tools.
Popular Articles
- Proof Solutions Overview
- Will My Document Be Accepted?
- Capturing a Clear Photo of Your Passport
- Acceptable Forms of ID for Online Notarization
- Acceptable Forms of ID for the USPS Form 1583
- Verifying the Authenticity of Your Document
Community
Customer Support
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Saturday & Sunday: 8 am – 7 pm ET
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Saturday & Sunday: Closed
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Monday – Friday: 7 am – 7 pm ET
Saturday & Sunday: Closed