Proof release notes for DEPLOY-1226 (2025-11-24)
The DEPLOY-1226 release notes detail enhancements including the ability for Command Center users with appropriate roles to export user lists with last login data, and the introduction of a Phone Possession Verification feature in Verify transactions that enables agents to confirm clients' control of their phone numbers via OTP codes, both now generally available.
Summary
Command Center users can export a list of their users, new phone possession verification for Verify transactions, and an added last login column for user managers.
Enhancements
Export users from Command Center
- View last login information and export a list of all your users from Command Center (ETX-3282).
- Audience: Command Center only
- User roles: Owner, admin, user manager
- Availability: Default change
- Release stage: General availability
Phone possession in Verify transactions
A new Phone Possession Verification tool is introduced within Verify. This feature allows agents to confirm that a client is in physical control of the phone number they provided before their Verify session. As part of identity triangulation, the agent can send a one-time 6-digit code (OTP) via SMS, and the client enters it in-session. The system validates the code and returns a clear success or failure signal to the agent. Agents may retry or skip the step if needed (NX-5595).
- Audience: Verify customers
- User roles: Users with send and manage permissions and fraud agents
- Availability: On by default, configurable by transaction
- Release stage: General availability
Related
Deactivate or Reactivate an Existing User via Command Center – Proof Help Center
The Proof Command Center allows owners, admins, and user managers in Business Premium and Enterprise organizations to deactivate or reactivate multiple users by selecting them in User Management and choosing the appropriate activate or deactivate option from the toolbar.
Grant an Existing User Access to Command Center – Proof Help Center
To grant an existing user access to Command Center, which is available only to Business Premium and Enterprise customers whose root and home organizations match, Command Center owners, admins, or user managers must go to User Management, find the user, edit their role and permissions, toggle the Access to Command Center option ON, and save the changes.
Access Command Center – Proof Help Center
The Proof Help Center explains that Business Premium and Enterprise customers with owner, admin, or user manager roles can access Command Center by clicking the waffle icon in the upper left corner of their Proof account and selecting Command Center to manage company settings and users.
2025-04-28 Proof Release Notes – Proof Help Center
The April 28, 2025 Proof release introduces centralized Brand profiles in Command Center, allowing customers to create and manage streamlined brand profiles across multiple organizations from a single location, now generally available to all Command Center users.
Set Up a Brand Profile in Command Center
Brand profiles in Command Center enable organizations to create and manage consistent branding elements—such as brand name, logo, header style, colors, and custom text—across multiple organizations and lines of business, with owners and admins able to create, edit, and apply these profiles either universally or selectively through a step-by-step setup process.
Switch Between Parent and Child Organizations – Proof Help Center
As an owner or admin of a parent organization in Proof, you can switch to any child organization via the switch icon in the upper left corner to manage its transactions, users, and settings with full access, and signing out while switched returns you to your home organization upon next login, with the option to upgrade to Command Center for managing multiple child organizations centrally.