Proof Release Notes: May 18, 2026 (DEPLOY-1310)
The May 18, 2026 Proof release (DEPLOY-1310) introduces a visually updated dashboard and settings UI reflecting Proof's Digital Identity for all user roles across multiple industries, enables direct upload of non-government secondary ID documents during identity verification for signers in limited workflows, and improves navigation and account setup for in-house notaries using multifactor authentication, with all changes applying to future transactions.
Shipping Date: May 18, 2026
Enhancements
Updated Dashboard and Settings UI for Proof Digital Identity
The user dashboard and user settings have been updated to reflect the release of Proof's Digital Identity. Signers will see a new UI on the dashboard, including an updated settings menu and a new Identity tab. This is a visual update only — no functionality has been removed.
Audience: Retail, Business, Title, Lender, and Notaries
Roles: All users
GA
Direct Upload of Non-Government ID Documents During Identity Verification
Recipients can now directly upload non-government secondary ID documents — such as bank statements and lease agreements — when needed during the identity verification process.
Audience: Signers and Recipients
Roles: Signer
Limited Availability
Currently available for RON with KBA workflows and in-meeting retakes. Will roll out more broadly to CA+Selfie workflows and non-RON flows subsequently. Applies to future transactions only.
Fixes
Improved Navigation and Account Setup for IHNs Using Multifactor Authentication
Navigation and account setup has been improved for in-house notaries (IHNs) onboarding to organizations that use multifactor authentication.
Audience: Business, Real Estate
Roles: IHN (In-House Notaries)
GA
Applies to future transactions only.
Related
Capture Selfie Photos for Identity Verification – Proof Help Center
The Proof Help Center explains that Selfie Comparison, an IAL2-compliant biometric verification method, securely verifies a signer's identity by automatically capturing real-time selfies and comparing them to their government-issued ID photos, with guidance on proper lighting, removing accessories, and using a smartphone to ensure clear images, and includes steps like centering the face and looking left and right for enhanced verification, serving as a primary or secondary identity check during the signing process.
Notary-Sourced Transactions (NST) Overview – Proof Help Center
The Notary-Sourced Transactions (NST) Overview from Proof Help Center explains that properly commissioned notaries in specified states can use Proof's platform to independently run their Remote Online Notarization (RON) business—managing clients, setting fees, and utilizing features like secure digital certificates, multi-factor authentication, session recordings, flexible billing, and training resources—all while ensuring compliance with state-specific requirements.
What You Need for Online Notarization
To complete an online notarization, you must be at least 18, have six months of credit history, a U.S. address, and a U.S. document intended for use in the U.S., and be prepared with a U.S. SSN or ITIN for identity verification, a government-issued photo ID (and possibly a secondary ID), a valid email, and a device with audio and video capabilities to ensure a secure and compliant live video session.
U.S. Postal Service Form 1583 Supplement
The U.S. Postal Service Form 1583 Supplement outlines additional terms for Subscribers using Proof's platform to enable their Customers to connect with a Notary for online notarizations of PS Form 1583 in compliance with USPS Domestic Mail Manual 508, detailing definitions of Customer, Acknowledgement, and Verification of Fact, and incorporating updated USPS guidelines on acceptable primary and secondary photo identification for identity verification.
Proof Business Pro
Proof Business Pro is a comprehensive, pay-per-transaction platform offering online notarization starting at $25 per meeting, identity verification from $4 per person, and eSignature services at $4 per transaction, designed to streamline business operations with automated transaction management, robust security, and flexible workflows that enhance efficiency, reduce errors, and provide seamless, secure customer interactions anytime, anywhere.
Identity Verification Overview – Proof Help Center
Proof's identity verification for notarizations varies by notary commission state and transaction type, offering four methods: IAL2-compliant verification (credential analysis plus selfie comparison), multi-step verification (combining knowledge-based authentication, credential analysis, and/or selfie comparison), personal knowledge of identity (notary personally knows the signer), and credible identifying witness (a verified witness vouches for the signer).