Proof Title Pro Pricing and Platform FAQs
Title Pro offers a free account with no setup or monthly fees, charging per transaction based on type and requirements, allows businesses to choose whether they or recipients pay transaction fees, integrates with Resware and SoftPro, and provides detailed pricing and payment information through its website and Help Center articles.
How much does Title Pro cost?
It’s free to create a Title Pro account, with no setup costs, platform fees, or monthly minimums. You only pay per transaction, making it a flexible, usage-based model suitable for most businesses.
The cost of each transaction on the Title Pro plan varies based on transaction type and what is required to complete the transaction.
Pricing and account features can be found on the Proof Pricing Page. For additional information about notarization costs, see this Help Center article.
Who is responsible for paying transaction fees on the Title Pro plan?
Companies have the choice to pay for each transaction or require recipients to pay as part of the transaction process.
- If the recipient pays: The recipient is prompted to pay after completing the transaction. Neither the recipient nor the business can access the completed transaction until payment is made.
- If the business pays: The recipient completes the transaction without seeing any payment prompt. The transaction cost is charged to the business via the payment method listed under Billing Settings.
Note: This payer setting applies to all transactions within the Title Pro account. Account Owners and Admins can update this setting at any time under Payer Settings.
For a more detailed explanation, see this Help Center article.
What integrations are available with Title Pro?
Proof has active integrations with Resware and SoftPro that are available with Title Pro.
Incident Priority Levels
| Priority Level | Conditions |
|---|---|
| Level 1 | Critical Business Impact. The Incident seriously affects the functionality of the Services (or component thereof) and cannot be circumvented such that most of the significant functionality of the Services (or component thereof) is available. |
| Level 2 | Significant Business Impact. The Incident partially affects the functionality of the Services (or component thereof), but can be circumvented so that most of the significant functionality of the Services (or component thereof) is available. |
| Level 3 | Minimal Business Impact. The Incident can be circumvented such that the Services (or component thereof) can be used with only slight inconvenience. The problem can be considered insignificant and has no significant effect on the usability of the Services (or component thereof). |
Conditions for Closure of Help-Desk Ticket
| Priority Level | Conditions for Closure |
|---|---|
| Level 1 | The Incident is considered resolved and closed when an Incident Resolution has been fully implemented. |
| Level 2 | The Incident is considered resolved and closed when an Incident Resolution has been fully implemented. |
| Level 3 | The Incident is considered resolved and closed when one of the following occurs: (i) an Incident Resolution has been fully implemented, or (ii) 10 business days have elapsed since Proof’s communication of the information that Proof reasonably believes will resolve the Incident (communicated by email to Subscriber’s designated contact for such Incident), and Subscriber has not responded to Proof. The Incident can be reopened later if it has not been resolved. |
On-Demand Notary Availability Downtime Credits
| Cumulative On-Demand Notary Availability Downtime (in a given calendar month as measured by Proof monitoring systems, converted to minutes) | On-Demand Notary Downtime Credit |
|---|---|
| Up to 240 minutes | No On-Demand Notary Downtime Credit |
| 241-360 minutes | 1% |
| 361-480 minutes | 3% |
| 481-600 minutes | 5% |
| 601 minutes or greater | 7% |
Platform Availability Percentage and Downtime Credits
| Platform Availability Percentage (in a given calendar month as measured by Proof monitoring systems) | Platform Downtime Credit |
|---|---|
| 99.9% or higher | No Platform Downtime Credit |
| 97% - 99.9% | 1% |
| 95% - 97% | 3% |
| 93% - 95% | 5% |
| Below 93% | 7% |
Incident Response Times
| Incident Priority | Acknowledgement Time (During Business Hours) | Provision of Incident Resolution or Interim Process | If Interim Process is provided, Maximum Timeframe for Provision of Incident Resolution |
|---|---|---|---|
| Level 1 | 1 hour | 8 hours | 36 hours |
| Level 2 | 4 hours | 24 hours | 5 days |
Related
Legal Terms Update (29 March 2024)
The Legal Terms Update dated March 29, 2024, defines three priority levels for incident impact on service functionality, specifies conditions for help-desk ticket closure based on incident resolution and response timelines, and outlines a tiered credit system for On-Demand Notary service downtime per calendar month.
Proof Legal Glossary
The Proof Legal Glossary, last updated June 19, 2026, defines key terms related to Proof's digital notarization and certification services, including fees, legal entities, API access, electronic signature laws, notary regulations, business definitions, service capacities, and specific platform features like Certify and Close for securing digital content and conducting real estate transactions remotely.
Proof Security Statement
Proof's Security Statement, last updated January 22, 2024, details that Proof implements and maintains comprehensive technical, physical, and organizational security measures compliant with multiple rigorous frameworks—including AICPA Trust Services Criteria (SOC2), NIST SP 800-53 Rev 5 at moderate level, WebTrust, Massachusetts CMR 17.00, and PCI DSS via third-party processors—and meets additional legal requirements such as HIPAA and FERPA, all validated through annual audits and assessments to protect user data from unauthorized access, disclosure, alteration, loss, or destruction.
Digital Closing Resources for Mortgage Lenders
The content provides mortgage lenders with comprehensive digital closing resources through Proof, including explanations of remote online notarization (RON), borrower preparation, operational workflows, strategic rollout guidance, and title process management to help lenders confidently implement and scale digital mortgage closings.
SoftPro® Announces New Integration with Proof | Proof
SoftPro has announced a new integration with Proof that provides title and escrow companies with advanced identity verification, identity-verified eSignatures, and fraud prevention tools throughout real estate transactions, accessible via the SoftPro 360 vendor portal to streamline ordering and improve accuracy, requiring both Proof and SoftPro accounts for use.
Charge Statement for Real Estate Transactions – Proof Help Center
Proof automatically generates detailed charge statements itemizing all costs, including RON fees, for real estate transactions after activation, accessible to initiating organizations via Transaction Details and supported only for Resware and Softpro integrations, while signers cannot access these statements.