Proof

Reset Your Proof Password – Proof Help Center

The Proof Help Center explains that you can reset your password anytime via the login page by requesting a reset link sent to your email (which expires in 5 minutes), and your new password must be at least 8 characters long, include at least three types of characters (uppercase, lowercase, numbers, special characters, or spaces), and not be on a list of commonly used or compromised passwords, with additional support available if you cannot access your email.

The short answer: You can reset your password anytime from the Proof login page. We'll send a reset link to your email address so you can get back to your account.

Password Requirements

Your new password must meet both of these conditions:

  • Be at least 8 characters long
  • Use at least 3 of the following:
    • Uppercase letters
    • Lowercase letters
    • Numbers
    • Special characters (!, @, %, etc.)
    • Spaces

For extra security, new passwords are checked against a database of passwords that are considered not secure due to common usage or a data breach on another platform. If your password appears on that list, you'll be asked to choose a different one.

Reset Your Password

  1. 1.Go to the Proof login page.
  2. 2.Enter the email address associated with your account or transaction.
  3. 3.Click the Forgot password? link.
  4. 4.Confirm your email address on the next screen.
  5. 5.Click Send password reset link — then check your inbox.

Note: This link expires in 5 minutes. If it expires before you use it, repeat steps 1–3 to get a new one.

  1. 1.Follow the instructions in the email from [email protected] to set your new password.

Password Tips

If you're running into trouble, try these:

  • Use a password you haven't used before — on Proof or anywhere else.
  • Make it longer and more unique to avoid common-password flags.

Can't Access Your Email?

If you no longer have access to the email address on your account, submit a support request. The support team will help you verify your identity and regain access to your account.

Summary Checklist

  • Go to the Proof login page and click Forgot password?
  • Check your inbox for the reset link from [email protected] — it expires in 5 minutes.
  • Create a new password that's at least 8 characters and uses 3 or more character types.

If you are still unsure, the support team is happy to help. Submit a support request or chat with them from any page in the app.