Set Up a Proof Administrator Account for Adobe Integration
This article guides organizations through setting up a Proof administrator account for Adobe Acrobat Sign integration by accepting an email invitation, creating a password, generating a full access API key in Proof's settings, securely storing the key, and entering it into Adobe Sign's Notary Settings, while emphasizing prerequisites, best security practices, and troubleshooting steps for missing invitations.
Audience: Organizations
The short answer: Adobe Acrobat Sign administrators can connect the Proof integration by creating a Proof administrator account and generating an API key. This article walks through account setup and key generation step by step.
Before Setup
Make sure the following are in place before getting started:
- Your organization must already be provisioned in Proof.
- You must have received an invitation email from Proof.
- You must have administrator permissions within Adobe Acrobat Sign.
- Your organization must have API access enabled.
Set Up an Administrator Account
You will receive an email invitation from Proof (sent from noreply@proof.com) inviting you to join your organization's portal. Follow the steps below to create your Proof administrator account and generate your API key.
- 1.Open the invitation email and click Create my account.
- 2.Create and confirm your password when prompted.
- 3.Click Settings from the menu on the left.
- If the navigation menu is collapsed, click the arrow in the upper-left corner to expand it.
- 4.Click API Keys.
- 5.Click Generate Full Access Key.
- 6.Copy the generated API key into the Adobe Sign Notary Settings section within Adobe Acrobat Sign.
Note: Store the API key securely. Do not send API keys through email, chat, support tickets, or other unsecured channels. The generated key provides access to your organization's Proof account.
Best Practices
- Store API keys in a secure credential management system.
- Limit API key access to authorized administrators only.
- Rotate API keys according to your organization's security policies.
- Verify the API key was copied correctly before testing the integration.
- Keep your Adobe Acrobat Sign and Proof administrator access restricted to approved users.
Troubleshooting
- If you did not receive the invitation email, check your spam or junk folders for messages from noreply@proof.com.
- If the invitation link has expired, contact your organization administrator or Proof Support to request a new invitation.
- If you do not see the API Keys option, confirm your organization has API access enabled.
- If the Adobe integration cannot authenticate, verify the API key was copied correctly into the Adobe Sign Notary Settings section.
Summary Checklist
- My organization is provisioned in Proof and I have an invitation email from noreply@proof.com.
- I've created my Proof administrator account and set a password.
- I've generated a Full Access API key from Settings > API Keys.
- I've copied the API key into the Adobe Sign Notary Settings section and stored it securely.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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