Verified Identities, New Closing Types, and Faster Document Prep: May Product Updates
The May product updates introduce a redesigned Identity profile featuring a verified badge for IAL2-verified users to enhance trust visibility, enable title agents to independently initiate mortgage refinance and home purchase transactions directly within the Title portal for greater workflow control, and expand the document and template editor with bulk multi-select sidebar actions to streamline field management.
A Smarter Identity Profile Built Around Trust
The Identity profile in the Business, Title, and Lender portals has been redesigned with a refreshed look and a meaningful new signal: the verified badge. When someone has completed IAL2 verification on the Proof network, their profile now shows a verified checkmark alongside the date of their most recent verification, giving you an immediate, clear view of their trust status before you initiate a transaction from their identity profile.
This is part of a broader shift in how Proof presents identity. Rather than treating verification as something that happens in the background of a transaction, it's now surfaced front and center in the identity profile, putting the focus on the people you transact with and the confidence you can have in who they are. For title companies, lenders, and business teams that transact repeatedly with the same recipients, that visibility matters.
Full Control Over Every Closing: Mortgages Now Available in the Title Portal
Title agents no longer need to rely on a lender to initiate mortgage transactions. We’ve brought the full power of mortgage processing directly into the Title portal, allowing you to start Refinance and Home Purchase transactions on your own terms. Previously restricted to API users, these transaction types are now available to send from your Title portal, giving you total control over the workflow from the very first step.
This expansion removes the technical and operational barriers for Title agents managing complex closings. By initiating these transactions directly, you ensure that every refinance or purchase is correctly classified and tracked according to your team’s specific needs. Please note these are Title-only transactions and do not support eNotes.
More Multi-select Actions Now Available
Proof’s document and template editor now supports bulk sidebar actions, giving you the ability to apply changes across many fields at once. Select a group of fields to reassign them to a different signer, toggle them to be optional or required, add field instructions for additional guidance, group them together, and apply anchor text on templates for precise template matching, all in a single action.
For Enterprise and Commercial teams preparing complex, multi-signer packets, this makes a real difference. What used to require opening each field individually can now be handled in bulk, cutting preparation time and reducing the chance of errors across large documents. Business, Title, and Lender users will all have access to these new capabilities in the document and template prep editors.
Ready to see how Proof can help your company achieve its goals? Contact our sales team at sales@proof.com to learn more!
Related
Proof Title Pro Identity Verification FAQs
Proof verifies signer identities across its Close, Notarize, Identify, and Sign solutions using a combination of Knowledge-Based Authentication (KBA), credential analysis, live notary verification, biometric selfie comparisons against government-issued IDs, and NIST IAL2-compliant methods, with additional live verification by Trusted Referees available when needed.
Capture Selfie Photos for Identity Verification – Proof Help Center
The Proof Help Center explains that Selfie Comparison, an IAL2-compliant biometric verification method, securely verifies a signer's identity by automatically capturing real-time selfies and comparing them to their government-issued ID photos, with guidance on proper lighting, removing accessories, and using a smartphone to ensure clear images, and includes steps like centering the face and looking left and right for enhanced verification, serving as a primary or secondary identity check during the signing process.
Proof Business Pro Identity Verification FAQs
Proof Business Pro verifies identities during online notarizations, identity verification requests, and eSign transactions using a combination of Knowledge-Based Authentication, credential analysis with biometric selfie comparison, and NIST IAL2-compliant methods, with live notary or Trusted Referee verification available if biometric checks fail, and offers flexible multi-method options tailored to business needs.
What's New in Deepfake Detection, Persistent Identity, and More – March Updates
The March updates introduce real-time deepfake detection during notary meetings to enhance fraud protection, a reusable Digital ID with biometric authentication for faster identity verification across Proof's services, and new organizational management tools aimed at improving efficiency and security for enterprise users handling closings, document preparation, and multi-branch operations.
Introducing Persistent Identity: The Foundation of Repeatable Trust
Persistent Identity is a secure digital ID system that enables individuals to verify their identity once to a high-assurance standard, store it on the Proof platform, and reuse it across multiple online transactions and organizations via the Identity Authorization Network, thereby reducing inefficiency, abandonment rates, and trust erosion caused by repeated identity verifications in an increasingly digital and threat-prone environment.
Introducing Advanced Signer ID Verification
The new Enhanced Signer Identification feature in Proof transactions and online notarizations uses automated identity verification—including SMS authentication, ID uploads, selfie comparison, AI analysis, and notary oversight—to provide businesses with robust evidence confirming the signer’s identity, signature authenticity, and fraud risk, thereby ensuring stronger trust and security in digital document signing.