Verify: Human-in-the-Loop Verification
Verify is a secure remote authorization solution that combines live agent video verification with advanced fraud detection technologies like deepfake analysis and face detection to provide human-in-the-loop supervision for critical customer interactions such as account recovery, password resets, high-risk activities, and high-value transactions, ensuring enhanced trust and security without requiring in-person meetings.
Secure remote authorizations with live agent verification
Serve your customers' most sensitive authorizations without the need for an in-person meeting. When a transaction is most critical, or when your automated identity verification fails, connect your customer to a live agent over a secure video.
Step beyond identity verification
When it matters, calling or messaging your customer is not enough. You need that visual confirmation of seeing your customer face to face. Verify solves this problem and it's all recorded on secure video. Use Verify to secure any critical customer interaction.
Enhanced fraud detection
Benefit from identity verification over secure video with deepfake analysis, face detection technology, risk scoring, and more in one solution.
Live agent supervision
Allow real-time supervision by your agents or Proof’s agents for the highest-risk transactions, ensuring a human-in-the-loop evaluation.
Adaptive tools
Deploy new verification tools into any workflow and create policies for the type of verification needed.
"With the rise of social engineering attacks, it's clear that traditional identity verification isn't enough. Partnering with Proof has given us the added confidence to tackle these sophisticated threats with a smart, layered approach that blends technology and human oversight."
Mark Wilkins, Director of Customer Support, Prisidio
Built to secure trust in any scenario
In a world where it's becoming harder to trust who you're talking to, every authorization across the customer lifecycle needs to be verified.
Account recovery
Securely restore user accounts with identity verification in front of a live agent.
Password & MFA reset
Prevent unauthorized access by verifying identity during credential resets.
High-risk step up
Automatically step up verification for flagged users or high-risk activities.
High value transactions
Protect significant financial transfers with a live verification process.
Ownership transfers
Safeguard account or asset ownership changes with in-person identity checks.
Learn more about remote agent verification with Verify
Identify is part of one unified platform
The Proof℠ platform provides multiple solutions to secure every interaction across the customer lifecycle.
Solutions for every transaction
- Notarize
- Sign
- Identify
- Verify
- Certify
- Close
Cross-platform fraud Detection
- Defend
Company-wide Enterprise tooling
- Command Center
Certifications and Compliance
- AICPA SOC 2
- IAL2 Certified by Kantara Initiative
- MISMO Certified
- WCAG Level AA Compliant
- WebTrust Audited