Verifying the Authenticity of Your Document – Proof Help Center
The Proof platform ensures document authenticity through a secure, tamper-evident audit trail accessible via a Verification Portal where users enter an Access ID and PIN from an automated email to confirm the notary’s credentials, notarization details, download the original sealed PDF, and optionally view the notarization video for full verification.
Every document notarized on the Proof platform is backed by a secure, tamper-evident audit trail. Whether you are a signer sharing your work or a recipient verifying a file, the Verification Portal provides live confirmation of the notarial act, the notary’s credentials, and the document's integrity.
Steps to Validate a Notarized Document
1. Locate Your Access Credentials
When a document is completed, you will receive an automated email from noreply@proof.com. To access the secure portal, you will need two pieces of information found in that email:
- Access ID: A unique identifier for the specific transaction.
- Access PIN: A secure code required to unlock the document details.
Pro tip: If you did not receive this email, please check your spam folder.
2. Use the Verification Portal
The Verification Portal is the official way to confirm the state of the document at the exact moment of notarization. It ensures that the document you hold matches the one processed by the notary.
- Access the Portal: Click "View Document" in your email or visit the Proof Verification Portal directly.
- Enter Details: Copy and paste the Proof ID and Access PIN into the required fields.
- Review the Record: Once inside, you can verify the notary's name, commission number, expiration date, and the specific date/time of the meeting.
3. Review the Evidence and Video
Proof provides more than just a digital stamp; it provides a comprehensive digital record for maximum security.
- Tamper-Evidence: You can download the original, tamper-sealed PDF to ensure it hasn't been altered since the signing.
- Video Access: Signers have the option to share the recorded video session of the notarization. If shared, you can watch the session to verify the signer's identity and intent.
Summary Checklist
- Locate the Access ID and Access PIN in your email.
- Enter the credentials into the official Verification Portal.
- Access your completed documents.
If you are having trouble accessing the portal or verifying a document, please contact Proof Support for assistance. Please note that while Proof provides the platform for verification, the receiving party always has final discretion on document acceptance.
Related
Notary Profile Success and Troubleshooting – Proof Help Center
The article explains that notary profile activation on Proof is delayed primarily due to incomplete onboarding steps—such as submitting personal info, commission, NNA ID, E&O, signature, seal, training, identity verification, and digital certificate—and waiting for state RON approval, with the Network Community Operations team reviewing completed profiles within 1–2 business days to ensure compliance before activation.
Request Supplemental Documents from Signers – Proof Help Center
The Proof Help Center explains that when the "signer in meeting document upload" feature is enabled by Proof, notaries can prompt signers during a notarization meeting to upload supplemental documents—such as death certificates or purchase receipts—which are then appended to the end of the completed package, and to implement this, senders must instruct notaries via Notary Notes or Instructions and inform signers in advance, optionally using reminder emails.
Notary-Sourced Transactions (NST) Overview – Proof Help Center
The Notary-Sourced Transactions (NST) Overview from Proof Help Center explains that properly commissioned notaries in specified states can use Proof's platform to independently run their Remote Online Notarization (RON) business—managing clients, setting fees, and utilizing features like secure digital certificates, multi-factor authentication, session recordings, flexible billing, and training resources—all while ensuring compliance with state-specific requirements.
Skip Identity Verification if Notary Personally Knows Signer – Proof Help Center
The Proof Help Center explains that for single-signer transactions where the notary personally knows the signer, Notaries Sourcing Transactions (NST) and enabled In-House Notaries (IHN) can use the Personally Known to Notary (PKN) method to bypass Knowledge-Based Authentication and Credential Analysis, streamlining the process by selecting the "Personally known to notary" option during transaction setup, though this method is restricted to new, internal transactions with single signers and is unavailable to On-Demand Notaries (ODNs) or overflowed transactions.
Execute Signings Your Way: Introducing Signing Order
The Proof platform now offers customizable Signing Order for API, enabling businesses to control multi-signer workflows by specifying sequential or parallel signing sequences—such as requiring spousal consent before beneficiary changes or tenant signatures before landlords—ensuring signers complete documents in the designated order with real-time status alerts and preventing premature signing or document downloads until all parties have signed.
Create an In-House Notary Account – Proof Help Center
The guide details the step-by-step process for In-House Notaries to create a Proof platform account, including obtaining state authorization for online notarizations, submitting required documents like a paper commission and digital certificate, completing training and assessments, and following account setup procedures such as receiving organizational invitations and enabling multi-factor authentication.