Proof

What You Need for Online Notarization

To complete an online notarization, you must be at least 18, have six months of credit history, a U.S. address, and a U.S. document intended for use in the U.S., and be prepared with a U.S. SSN or ITIN for identity verification, a government-issued photo ID (and possibly a secondary ID), a valid email, and a device with audio and video capabilities to ensure a secure and compliant live video session.

Before your notarization session, make sure you meet a few requirements and have the right items ready. This article walks you through everything you need to get started, covering mandatory identity verification steps as well as the technical requirements for your hardware and software. Ensuring you're prepared will help keep your transaction secure and your live video session running smoothly.

Requirements

Before jumping in, make sure you meet all four of the following:

  • Age: You must be at least 18 years old.
  • Credit History: At least 6 months of credit history to generate identity verification questions.
  • U.S. Document: Must be intended for use within the U.S.
  • U.S. Address: A current or previous U.S. residential address is required for identity verification.

What You'll Need

To keep your transaction secure and compliant, you will need to complete a few mandatory identity verification steps. Please have the following items on hand to begin:

  1. 1.

    U.S. SSN or ITIN

    • You'll need a U.S. Social Security number or Individual Taxpayer Identification Number (ITIN) for knowledge-based authentication (KBA). The identifier must be tied to sufficient records to generate identity verification questions, such as credit history or vehicle registration.
    • If you don't have a Social Security number or ITIN, you may be given the option to verify using selfie photos compared to your photo ID instead.
  2. 2.

    Photo ID

    • You'll need a government-issued photo ID for credential analysis. Some documents have specific ID requirements, so follow any instructions provided in your document. Some documents may also require a secondary ID, so review your document carefully before your session.
  3. 3.

    Other Items

    • A valid email address
    • A device with audio and video capabilities for the live notary session

Exception: USPS Form 1583

If your document is a USPS Form 1583 (commonly sent through a virtual mailbox provider) and it has been set up as a Verification of Fact rather than a standard notarial Acknowledgment, a U.S. address is not required. A Verification of Fact does not include knowledge-based authentication, so a U.S. Social Security number, U.S. credit history, and U.S. address are not needed. This exception applies only to 1583 forms configured this way — all other documents, and 1583 forms set up as a standard Acknowledgment, still require a U.S. address.

Hardware and Software Requirements

A smooth session depends on a stable connection and the right setup. Review the requirements below to ensure your device, browser, and internet speed are optimized for a live video call.

  1. 1.

    A Compatible Device

    • A computer with a webcam, microphone, and speakers
    • A mobile device with audio and video capabilities
  2. 2.

    A Supported Browser

    • Mozilla Firefox
    • Google Chrome
    • Safari
    • Microsoft Edge
    • Notarize app for Apple or Android

    Do not use the mobile app for real estate closings or any transaction initiated by a business. Use one of the browsers listed above. Your browser will also need permission to access your camera and microphone.

  3. 3.

    A Strong Internet Connection

    • A reliable internet connection is essential for a smooth video session with your notary.

Additional Help

If you have questions about what's needed for your specific document, review your document instructions and contact the document recipient. For technical help, contact Proof Support.